Garima Pokharel is a Product Manager at KoolSpan since March 2018, previously serving as a Business Analyst at Photon where significant initiatives included revamping the Boots consumer mobile app and integrating voice interactions with Walgreens. Garima has extensive experience in Agile project management, leading cross-functional teams, defining product roadmaps, and enhancing user experiences, significantly increasing app ratings by over 85%. Prior roles include Business Analyst positions at KPMG and Walgreens, focusing on mobile application integration and responsive web design. Garima holds an MBA from Cameron University, a master's degree in Information Technology, and a BBA in Finance. Achievements include filing a patent for SMS and voice channel solutions.
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