Elena Knox-Oliver

Elena Knox-Oliver is an experienced professional in customer operations and management, currently serving as a member of the founding team at Kopperfield since January 2022, where responsibilities include integrating customer insights into product development and establishing service protocols during significant growth periods. Prior experience includes serving as Office Manager at Kettle Care Organics, managing B2B client communications and contributing to product development, and as a Vitamin/Body Care Assistant at Natural Grocers by Vitamin Cottage, focusing on customer service and inventory management. Additionally, Elena worked as Assistant Store Manager at Pet Food Express, providing coaching and directing daily operations to enhance customer engagement and sales performance.