Shantanu Ghorai has extensive experience in the technology and service sectors, currently serving as Sr. Director of Expert Services at Kore.ai since July 2017, where previous roles included Customer Success Director, Client Partner, Technical Manager, and Associate Lead. Prior to Kore.ai, Shantanu worked at [24]7 as a Sr. Software Engineer and Quality Analyst, and held testing and engineering roles at NextGen Healthcare, Persistent Systems, IBM Global Services, and Bharti Airtel Limited. Shantanu's educational background includes a PGPBA-BI in Business Analytics and Business Intelligence from Great Lakes Institute of Management and a B. Tech in Electronics and Communications Engineering from the National Institute of Technology, Jalandhar.
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