Kamlesh Vora

Sr EVP & Head Customer Experience, Risk, Process & Controls at Kotak Mahindra Bank

Kamlesh Vora has extensive experience in customer experience and distribution excellence, primarily with Kotak Mahindra Bank and its various subsidiaries. Current role includes serving as Senior Executive Vice President and Head of Customer Experience at Kotak Mahindra Bank, after holding multiple leadership positions focused on enhancing customer experience throughout the organization. Prior to this, Kamlesh held significant roles at Kotak Life Insurance and Kotak Securities, concentrating on distribution and sales strategies. Additionally, experience at ICICI Prudential Life Insurance Company reinforced expertise in tied agency initiatives. Education includes advanced studies at the MIT Sloan School of Management and the Indian School of Business.

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