Mari Kokko currently serves as Customer Experience Manager at Kotipizza Group Oy, a position held since May 2019. Prior to this role, Mari Kokko worked at Valio from June 2004 to May 2019, starting as a Sales Assistant and progressing to roles including Community Specialist and System Specialist CRM. In the Community Specialist role, Mari Kokko was responsible for engaging consumers on social media, enhancing brand awareness, and building loyalty. As a System Specialist CRM, responsibilities included supporting sales teams with customer relationship management, maintaining CRM data, and generating reports. Educational background includes studies at Metropolia University of Applied Sciences.
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