Saravanan Balakrishnan

Saravanan Balakrishnan currently serves as Chief of Staff in the CEO's Office at Kovai.co, focusing on enhancing customer success managers' experiences. Previously, Saravanan was a founding member and Head of Customer Success and Operations at Better Ed Co, instrumental in establishing initial operations and playbooks with backing from Accel Partners and Fitzgate Ventures. Saravanan also held significant roles at White Panda, where leadership in Business & Operations involved building multiple departments, and served as a member of the board of advisors at Shichifukujin. As the Founder and Managing Partner of Lead India Academy, Saravanan's earlier experience includes positions at Goldman Sachs as a Project Manager/Analyst and Summer Analyst, along with various academic achievements in cognitive science and psychology from prestigious institutions.