Shreeja Janarthanan

Shreeja Janarthanan is a seasoned professional with experience in customer success and service. Currently serving as a Senior Customer Success Specialist at Kovai.co since March 2022, Shreeja specializes in establishing positive customer relationships, conducting Best Practice sessions, and tailoring onboarding plans to meet specific client needs. Prior to this role, Shreeja worked at Amazon Development Centre (India) Private Limited as a Customer Service Associate, providing high-quality service and resolving customer inquiries. Shreeja also held the position of Center Head at Time Kids Preschool, overseeing daily operations and managing staff schedules, and began a career as a Systems Associate at iGATE, focusing on code promotion activities. Shreeja holds a Bachelor of Computer Applications degree from VLB Janakiammal College of Arts and Science, completed in 2013.