Natalia Barrientos Gomez has a diverse work experience in various companies. In 2022, they worked as a QA Manual at Kovix, where they were responsible for defining and executing functional/non-functional test cases, designing regression tests, estimating project timelines, reporting bugs, generating reports, performing database queries, and collaborating with project managers and team leaders to improve integrated processes. Prior to Kovix, Natalia was an Analyst Customer Care at Newsan from December 2019 to February 2022. In this role, they provided customer support and assistance. Before Newsan, Natalia worked as an Analyst in Customer Success (Retention and Loyalty) at Colppy from July 2018 to October 2019. Their responsibilities included monitoring metrics related to customer churn and upsell, managing customer information in the CRM system, and implementing strategies to prevent churn. From December 2015 to June 2018, Natalia served as an Auxiliary Sales and Marketing Representative at Atento en Argentina, where they sold various products, including banking services and credit cards. Additionally, Natalia gained experience as a Junior Architect at D.C.R Inmobiliaria from May 2013 to October 2015. In this role, they were involved in interior design projects, site visits, and progress reporting.
Natalia Barrientos Gomez completed their Bachelor's degree in Architecture from the Universidad del Atlántico, where they studied from 2010 to 2015. Natalia then pursued a postgraduate degree in Metropolitan Environmental Management from the University of Buenos Aires, graduating in 2018. Prior to their university education, Natalia also took courses in graphic design, specifically in Illustrator and Photoshop, through the program offered by EducacionIT.
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