Eurico Massa

Eurico Massa has extensive experience in operations management, primarily at KPN, where positions held include Senior Lead Operations Control and various managerial roles in Service Operations and Delivery from October 2003 to the present. Additionally, Eurico has served as a Change Manager and Manager for different operational sectors, contributing to KPN Business Operations since October 2015. Earlier experience includes the role of Process Controller at KLM from April 2002 to October 2003. Eurico's educational background includes a certification from APMG International in 2017 and studies at ncoi.