Gitta Mors

Gitta Mors has experience in leading customer-centric initiatives at KPN and ING, with a background in corporate communication. At KPN, Gitta focuses on optimizing the digital customer journey for large business clients, while at ING, Gitta has held various roles such as Customer Journey Expert in Investments and Circle Lead in KYC and complex processes. Gitta is skilled in stakeholder management, process optimization, and leading teams in an Agile environment.