Aaron Andrews

Aaron Andrews is a Customer Success Manager at Kraken Networks, Inc. since April 2019, where responsibilities include serving as the primary customer liaison for 16 accounts, driving product adoption, and managing the post-sales experience. Prior experience includes roles as a Network Engineer at Engility Corporation and a Systems Engineer at Booz Allen Hamilton, as well as an internship as a Parts Engineer at NASA Goddard Space Flight Center. Aaron holds a Bachelor's degree in Engineering from James Madison University, completed in 2016, and applies ITIL and ITSM/ITOM processes to support customer needs on the ServiceNow platform.