Kramden Institute
John Wilson brings with him, 15 years of experience in technology strategy and execution spanning the pharmaceutical, banking, and insurance industries. He currently leads IT Costing and Performance Management for MetLife’s Global Technology organization.
Within the capacity of IT Costing, his department is accountable for the financial management of +$1B in global technology annual spend which includes budgeting, approval, forecasting, regional transfer pricing, multi-year optimization initiatives, and internal billing mechanisms. The underpinning driving force and thematic element for this organization are enterprise operational and strategic enablement through financial transparency. In the role of Performance Management, his organization is accountable for numerous enterprise systems for IT all with the focus of increasing performance awareness through analytics. In addition, the group facilitates all IT executive reporting presented to the IT Operating Committee, Board of Directors, and CEO.
Prior to joining MetLife in 2014, John supported the build-out of Credit Suisse’s global service desk strategy, designed Credit Suisse’s first Total Cost of Ownership (TCO) views of IT Services, and facilitated Merck Pharmaceutical’s build-out of an internal IT Help Desk environment.
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Kramden Institute
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