Olivia Liu

Olivia Liu is a seasoned professional in customer engagement and brand management, currently serving as Manager of Global Customer Engagement at Krispy Kreme since September 2021, after previously holding positions there as Associate Manager of Brand Retail and CRM & Loyalty. Prior experience includes roles at Lowe's Companies, Inc. as a Senior Brand Analyst and at Radio Systems Corporation as an eCommerce Content Specialist. Olivia's early career featured internships with organizations such as the American Heart Association and UT Medical Center, where skills in public relations, graphic design, and social media management were developed. Olivia earned a Bachelor’s Degree in Public Relations from the University of Tennessee, Knoxville, after starting studies at Louisiana State University.