Keegan Richards

Keegan Richards is a seasoned IT professional with diverse experience in technical support and service management. Currently serving as the Technical Support Service Manager at Krueger Communications, Inc., since January 2024, Keegan has previously held roles such as Service Delivery Manager at LeadingIT and Tier II Support Technician at Glassen Technology Services, where responsibilities included leading VOIP projects and onboarding new clients. With earlier experience as Jr. Systems Administrator and IT Support Specialist at Parker Plastics, Keegan managed IT operations across multiple production plants. A graduate of the University of Wisconsin-Whitewater with a Bachelor of Business Administration in Information Technology, Keegan's career also includes foundational roles in helpdesk support and internships, showcasing a robust skill set in IT service delivery and user support.