Chukwuemeka Ivonye

Customer Experience Specialist at Kuda

Chukwuemeka Ivonye is a seasoned Customer Experience Specialist currently at Kuda since January 2023, focusing on tracking customer interactions and aligning experience strategies with marketing. Previously, Chukwuemeka held positions as a Logistics Supervisor at Zoom Lagos Logistics, where responsibilities included managing calls and coordinating responses to issues, and as a Customer Service Representative at Outcess Solution Nigeria Limited (Ntel Telecommunication), handling inquiries and escalating priority issues. Earlier roles include Customer Support Representative at Rilort Limited, Customer Service Officer at Simple Pay, and Customer Solutions Officer at First City Monument Bank Limited, all emphasizing customer engagement and support. Chukwuemeka holds a Bachelor of Technology degree in Geology/Earth Science from Technology Jobs Update.

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