Itunuoluwapo Olamide Alawe

Itunuoluwapo Olamide Alawe has a diverse work experience. They started their career as a Research Microbiologist at the International Institute of Tropical Agriculture (IITA) in 2016, where they performed various tasks to support research activities.

In 2019, they joined Service Information Solution Limited as a Customer Service Specialist, where they focused on resolving service issues, introducing products to customers, and ensuring all customer concerns were adequately addressed.

In 2022, Itunuoluwapo joined Nomba as a Product Compliance team member. Their responsibilities included executing internal checks on customers to ensure compliance with regulations, developing and implementing corrective action plans, and conducting verification assessments on customer KYC.

Additionally, at Nomba, they also worked as a Retention Specialist, where their role involved developing retention strategies, preparing customer behavior reports, and escalating unresolved complaints.

Overall, Itunuoluwapo has gained experience in microbiology research, customer service, product compliance, and retention strategies throughout their career.

Itunuoluwapo Olamide Alawe pursued higher education in the field of microbiology. They obtained a Bachelor of Science (B.Sc) degree in Microbiology from Afe Babalola University, during the period of 2013 to 2017. After completing their undergraduate studies, they furthered their education by pursuing a Master of Science (M.Sc) degree in Microbiology, General at the University of Lagos, from 2020 to 2021.