Suleman Oseni

Suleman Oseni has work experience as a Customer Success Associate at Nomba since December 2021. In this role, they provide excellent customer service, collaborates with internal stakeholders, and maintains updated knowledge of the organization's products and services.

Prior to that, they worked at Jumia Nigeria as a Telesales Representative from June 2021 to December 2021. In this position, they contacted potential and existing customers, closed sales, trained clients on using the company's IT service, and recorded and resolved customer complaints using CRM tools.

Suleman Oseni completed their Bachelor of Arts degree in Adult and Continuing Education and Teaching from the University of Lagos between the years 2015 and 2019. In addition to their formal education, they obtained several certifications including "On-Demand: Zendesk Messaging for Agents," "On-Demand: Zendesk Talk for Agents," "Zendesk Support for Agents," and "Customer Service Foundations." These certifications were acquired in the months of June and December 2022, from institutions such as Zendesk and LinkedIn.