Carina Rojas

Carina Rojas is a seasoned professional with extensive experience in project management and customer operations within the logistics sector. Currently serving as the VP Global Head of Customer Onboarding Contract Logistics at Kuehne+Nagel since April 2017, Carina Rojas has effectively driven customer retention initiatives and enhanced operational excellence, achieving a significant improvement in customer satisfaction from 71% to 95%. Previously, Carina Rojas held multiple roles at Kuehne+Nagel, including Director of Operations and Customer Retention Director, and contributed to various projects with Grupo Lala, DHL Supply Chain, and Nortel Networks, showcasing a strong background in project management and customer service. Carina Rojas holds a degree in Cibernetics and has completed several global talent management programs focused on finance and leadership.