Silas, Shuangyin Ge

Silas, Shuangyin Ge has a diverse work experience spanning multiple roles and companies. Silas, Shuangyin currently holds the position of Partner & VP, Customer Success at Kyligence since March 2022. Prior to this, they served as VP, Customer Success from July 2019 to March 2022. Silas, Shuangyin also worked as Senior Director, Head of Product Service & Operation at Kyligence from October 2018 to June 2019, and as Senior Manager, Head of Technical Support from October 2017 to October 2018.

Before joining Kyligence, Silas worked at EMC from 2011 to 2017. Silas, Shuangyin held various roles at EMC, including Manager and Supervisor of Technical Support from July 2015 to October 2017 and April 2013 to July 2015 respectively. Silas, Shuangyin also served as a Workflow Manager from November 2011 to April 2013 and Technical Support Engineer II from April 2011 to November 2011.

Silas also has experience working at Actuate as a Customer Support Engineer from March 2010 to April 2011, and at China Telecom as a Wireless Optimization Engineer from July 2009 to March 2010.

Silas, Shuangyin Ge completed their Bachelor's degree in Software Engineering from Shanghai Jiao Tong University, attending from 2005 to 2009. Prior to their university education, Silas attended the Shanghai Foreign Language School for an unspecified period of time. Silas, Shuangyin also obtained several certifications, including "The Data Scientist's Toolbox" and "An Introduction to Operations Management" from Coursera in June and May 2014 respectively. In March 2014, they completed the certification course "Programming Mobile Applications for Android Handheld Systems" also from Coursera. Silas obtained the "EMC Information Storage Associate" certification from EMC in November 2011. Most recently, they obtained the "Project Management Professional (PMP)" certification from the Project Management Institute in June 2017.