Darin Fiorendino

Darin Fiorendino has a comprehensive work experience spanning several industries and roles. Currently, they serve as the Director of Customer Operations at KYOCERA Document Solutions America, Inc. Prior to this, they worked as the Client Operations Director at EarthCam, Inc. from October 2020 to August 2021. Darin also held the position of Sr. Director, Customer Experience and Call Center Operations at Integra Partners from April 2014 to March 2020 and Sr. Director of Global Customer Service at EmpireCLS Worldwide Chauffeured Services from December 2011 to April 2014. Their previous roles include Director of Quality, Training, and Customer Experience at TMP Direct, Loss Control Specialist at Enterprise Rent-A-Car, Mortgage Broker at Kensington Financial, and Director of Customer Service at National Telecommunications.

Darin Fiorendino's education history includes attending Somerset County Technology Institute from 1990 to 1992, where they pursued a degree in Construction Technology with a focus on Architectural Engineering. In 2020, Darin also participated in a program called Trailhead by Salesforce, although no specific degree or field of study is mentioned. Additionally, Darin obtained a certification in Personal Business Coaching from Callagy Coaching, although the dates of attendance are unspecified.

In terms of additional certifications, Darin holds several LinkedIn certifications. In 2022, they obtained certifications in "Supply Chain Basics For Everyone" and "Understanding Logistics." In 2020, they acquired certifications in "Tips for Better Business Writing," "A Design Thinking Approach to Putting the Customer First," "Aligning Customer Experience with Company Culture," "Creating a Culture of Collaboration," "Creating a Positive Customer Experience," "Customer Experience: Journey Mapping," "Customer Service Leadership," "Decision-Making in High-Stress Situations," "Design Thinking: Customer Experience," "Executive Leadership," "Leading a Customer-Centric Culture," "Managing a Customer Service Team," and "Time Management: Working from Home." In 2018, Darin obtained certifications in "Stepping Up to Leadership" and "Transitioning from Manager to Leader." The institutions associated with these certifications are all LinkedIn.