Richard Hines

Richard Hines is a seasoned professional with extensive experience in business transformation and performance improvement across multiple industries. Currently serving as a Business Transformation Architect at KYOCERA Document Solutions America, Inc. since November 2019, Richard drives digital transformation initiatives by collaborating with various departments to analyze processes and implement efficient solutions. Prior to this role, Richard worked at MetLife as a Senior Management Consultant, where responsibilities included executing the robotics program for insurance products. Richard's leadership experience spans roles such as Executive Director at UBS, Director at BNP Paribas, and Senior Lean Advisor at Hess Corporation, showcasing a consistent ability to enhance operational efficiency and achieve significant cost savings through methodologies like Lean and Six Sigma. Richard holds a Master of Science in Systems Technology Management and a Bachelor's degree in Technology Management from the University of Maryland Global Campus.