Kyocera Document Solutions West
Rafael Gonzalez possesses extensive experience in technical support and customer service, currently serving as Lead Technical Support at Kyocera Document Solutions West since March 2021. Previously, Rafael worked as a Field Service Technician at KYOCERA Document Solutions America, Inc. from December 2014 to March 2021, where responsibilities included servicing, maintaining, installing, and networking Kyocera printers and MFPs while delivering excellent customer service. Earlier roles included Customer Service Engineer at image source usa from January 2013 to December 2014 and Field Case Investigator at H sign up services from May 2010 to December 2013. Rafael holds an Office Machine Repair Technician Certification from Franklin Career College (2004-2005) and a high school diploma in general studies from Paramount High School (1999-2004).
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Kyocera Document Solutions West
Kyocera Document Solutions West is one of the fastest growing, most successful technology and service providers in the Western Region. With our unique approach and comprehensive portfolio of solutions, we are able to help companies uncover and solve real business challenges, ultimately allowing them to do more, in less time for less money. We are a wholly owned subsidiary of Kyocera Document Solutions America which is a group company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components.