Heather Fitnich

Heather Fitnich has a strong background in human resources and learning management. Heather is currently the Vice President of Human Resources at LM Restaurants. Prior to this, they worked as the Director of Human Resources at SEHFL LLC and QSR Group, where they were responsible for talent acquisition, onboarding, and establishing HR policies and processes. Before that, they served as the Director of Learning International Operations at GM Financial and held various roles at Dunkin' Brands, including Director of International Field Learning and Director of Global Foundational Learning. In these roles, they designed and delivered training programs and played a key role in expanding the company's presence in new markets around the world.

Heather Fitnich's education history includes a BA degree in Sociology and Psychology from Oakland University. There is no specific information available regarding the start and end years of their education at this institution. Additionally, they have obtained various certifications from LinkedIn, such as "A Design Thinking Approach to Putting the Customer First," "Decision-Making Strategies," "Becoming a Thought Leader," "Customer Service in the Field," "Getting Things Done," "Managing for Results," "Sales: Develop a Service Orientation," "Assessing and Improving Strategic Plans," "Connecting with Executives," "Connecting with Peers in the Workplace (2014)," "Creating a Culture of Strategy Execution," "Creating a Positive Customer Experience," "Creating and Giving Business Presentations," "Creativity Bootcamp," "Critical Thinking," "De-Escalating Intense Situations," "Delivering Results Effectively," "Design Thinking: Customer Experience," "Enhancing Team Innovation," and "Establishing Credibility as a Speaker." The certifications were obtained between April 2019 and May 2020, but the specific month and year for each certification can be found in the provided information.