Kathleen Lucey

Kathleen Lucey is an experienced professional in the healthcare and financial services sectors, currently serving as a Coordination of Benefits Professional at Humana since August 2015. In this role, Kathleen ensures the accuracy of health insurance claims and manages monthly quality audits while employing advanced data analysis for process improvements. Previously, Kathleen worked as a Medicaid LTC/LTSS Claims Specialist, achieving 100% quality in claims processing and enhancing team efficiency. From July 2006 to November 2014, Kathleen held multiple positions at L&N Federal Credit Union, including Assistant Branch Manager, where management of branch operations and employee onboarding were key responsibilities. Kathleen's educational background includes a Bachelor of Science in Business from Indiana University Southeast.