Edy Mercèdes J.

Edy Mercèdes G. is a skilled professional with experience in mental health and quality assurance. Currently serving as a Mental Health Technician at La Amistad Behavioral Health Services since December 2022, Edy Mercèdes G. assists and monitors residents in daily living activities while facilitating therapeutic interactions. As a Quality Assurance Specialist at Inovalon since October 2022 and previously with BPA Quality (North America) from July 2020 to October 2022, Edy Mercèdes G. has demonstrated proficiency in monitoring and auditing cases to align with client standards and collaborating with leadership to address workflow issues. Additionally, Edy Mercèdes G. has a background as a Senior Team Manager at 24-7 Intouch, contributing to operational success and the growth of business initiatives. Educational credentials include attendance at Seminole State College of Florida.