Shaun Juhlin

Shaun Juhlin has extensive experience in customer resolution and dispute management, currently working in the Customer Resolution role at La Trobe Financial since July 2022. Prior to this, Shaun held various positions at National Australia Bank from March 2010 to July 2022, including Consultant - External Dispute Resolution and External Dispute Case Manager, where responsibilities involved investigating and resolving complaints related to banking matters under multiple regulations and codes. Shaun also served as a Dispute Resolution Associate, Reconciliations Associate, and NAB Care Associate. An ongoing pursuit of education includes a Master of Business Administration at Victoria University and a Graduate Certificate in Business Administration completed in August 2023, along with prior studies at CAE and Essendon Keilor College.