Sylvie Lebon

Sylvie LEBON has extensive experience in customer service and business management within the Groupe Laboratoire Rivadis since 2019, currently serving as Responsable des services Client BtoC et BtoB. This role involves managing contact centers, client satisfaction, and retention strategies while overseeing a team of 15. Sylvie previously managed the Rivadouce customer service team, handled order processing, and led business unit developments. Educational qualifications include a BTS in Assistant Direction and ongoing training in project management and management skills.