Josephine Larsen is an experienced professional in customer success and project coordination, currently serving as a Project Coordinator and Customer Success representative at PUFIN-ID since November 2023. Josephine also engages in volunteer HR activities with Lær for Livet starting February 2024. Previous roles include Customer Success Manager at TimeLog, where Josephine enhanced customer engagement, developed onboarding processes, and supported an international customer base from March 2021 to February 2023. Earlier experience encompasses positions as a Customer Support Agent at TimeLog, Kundekonsulent at Politiken, and various roles in the hospitality industry. Josephine holds a Master's degree in Service Management and Sustainability and a Bachelor's degree in European Studies from Copenhagen Business School, along with an exchange degree from EBS Universität für Wirtschaft und Recht.