Ray Mohammed

Sr. Sales Account Executive at Laivly

Ray Mohammed has over 16 years of work experience in various sales and account executive roles. Currently, they are employed at Laivly as a Senior Sales Account Executive, where they focus on providing excellent customer experiences by using Laivly's attended AI and automation technologies. Prior to this, Ray worked at TIBCO as a Sr. Account Executive, where they used real-time data to make faster and smarter decisions. Ray also gained experience in product account management at BMC Software, senior account executive at Intelex Technologies Inc., and as a business operations specialist at Terracotta. Additionally, Ray has worked as a corporate account executive at SunGard Availability Services, corporate sales account executive at Salesforce, and as a data center account executive at Novell. Ray started their career as a territory account manager and team lead at PlateSpin.

Ray Mohammed attended John Rennie High School from 1988 to 1993, where they received a High School diploma. From 1994 to 1997, they completed their Bachelor of Arts degree at CEGEP - John Abbott College. Subsequently, they pursued a Bachelor of Arts degree in Economics at Concordia University from 1997 to 2000. In 2002, they enrolled in the University of Phoenix and obtained a Master of Business Administration (M.B.A.) with a specialization in Global Management in 2004.

Location

Toronto, Canada

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Laivly

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Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.


Headquarters

Winnipeg, Canada

Employees

51-200

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