Dana Michelle Robinson

Dana Michelle Robinson has a diverse work experience spanning several years. Dana Michelle'smost recent position is as a Customer Success Enablement Specialist at Lakeside Software, a role that they have held since May 2019. Prior to this, they worked as a Software Applications Trainer at Dickinson Wright PLLC from March 2017 to May 2019.

Before their tenure at Dickinson Wright PLLC, Dana worked at Oakland University, where they held the position of Technical Trainer from September 2007 to March 2017. In this role, they were responsible for creating and administering technical training courses, providing technical support to faculty and staff, and collaborating with other departments to develop customized training solutions.

Prior to becoming a Technical Trainer, Dana held two roles at Oakland University, serving as Secretary II for the Department of English from 2003 to 2007, and as Secretary II for the Department of Reading and Language Arts from 2001 to 2003. In these positions, they provided support to faculty and department administration, performed administrative tasks such as scheduling appointments and processing paperwork, and provided technical training and support to faculty and graduate students.

Dana's early work experience includes a role as Secretary at the United Way of Oakland County from 1994 to 1998.

Dana Michelle Robinson obtained their Bachelor of Science degree in Human Resource Development from Oakland University between 2001 and 2009. Dana Michelle also received a graduate certificate in Digital Literacies and Learning from Oakland University. In addition, Dana has obtained certifications as a SysTrack Certified Administrator and a SysTrack Certified Technician from Lakeside Software, with the former certification obtained in April 2023.