Customer Experience and Service Team

The Customer Experience and Service Team at Lakmé Lever Pvt. Ltd. is dedicated to ensuring exceptional customer satisfaction and loyalty across all Lakmé Salons. The team handles customer interactions, resolves service-related issues, and implements feedback to enhance the overall salon experience. They also manage loyalty programs and customer relationship management (CRM) initiatives to foster long-term customer engagement and retention. By continuously improving service standards and addressing client needs, the team aims to uphold the brand’s reputation for quality and innovation in the beauty and wellness industry.