Sapna Singh

Sapna Singh is a seasoned professional with extensive experience in customer service and quality management, currently serving as a Customer Success Manager at Lakshita Fashions Pvt. Ltd. since June 2022. Previous roles include Team Leader for Quality & Training at ADIsports, where operational improvements and training initiatives were key responsibilities, and as a Quality Analyst at FashionAndYou.com, focusing on agent performance monitoring. Earlier experience encompasses customer care and support roles at companies such as Limeroad.com and Jabong, where customer satisfaction and sales were prioritized. Sapna holds a Bachelor's degree in Business/Commerce from Delhi University, completed in 2016.