Lalamove
Rico Chan is a skilled professional with extensive experience in operations management, particularly within the driver and logistics sectors. Currently serving as the Regional Driver Operations Manager at Lalamove since May 2022, responsibilities include overseeing driver onboarding and communications across multiple markets in Southeast Asia and Latin America, alongside managing collaborations on driver quality projects. Prior experience at Uber spanned several roles, culminating as Operations & Logistics Manager for Uber Eats, where significant cost reductions and improvements in delivery times were achieved. Rico also demonstrated strong project management skills and operational optimization capabilities in earlier positions within Uber, enhancing courier experiences and support quality. Rico holds a Bachelor's degree in Criminology with Psychology from the University of Hull.
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Lalamove
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Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America and the United States connecting over 7 million registered users with a pool of over 700,000 driver partners. Their driver partners operate a vast array of vehicles to suit each market including lorries, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.