Rico Chan

Rico Chan is a skilled professional with extensive experience in operations management, particularly within the driver and logistics sectors. Currently serving as the Regional Driver Operations Manager at Lalamove since May 2022, responsibilities include overseeing driver onboarding and communications across multiple markets in Southeast Asia and Latin America, alongside managing collaborations on driver quality projects. Prior experience at Uber spanned several roles, culminating as Operations & Logistics Manager for Uber Eats, where significant cost reductions and improvements in delivery times were achieved. Rico also demonstrated strong project management skills and operational optimization capabilities in earlier positions within Uber, enhancing courier experiences and support quality. Rico holds a Bachelor's degree in Criminology with Psychology from the University of Hull.