Lee A Ellam

Lee A Ellam serves as the Workforce Planning Manager at Lancashire County Council since June 2025, following a similar role at Selfridges from April 2019 to June 2025, where key responsibilities included developing resource plans and coaching optimal scheduling practices. Prior to Selfridges, Lee A Ellam was the Forecasting and Planning Manager at TalkTalk from August 2014 to April 2019, successfully managing call forecasting and strategic recruitment plans. Earlier experience includes positions as Sales Capacity Planning and Budget Specialist and Planning & M.I. Analyst at Bupa, and a Real Time & Scheduling Analyst role, contributing to operational planning and performance analysis. The career began at Arvato Services as a Contact Centre Reporting Analyst and briefly at Aviva plc as an Advisor. Education was completed at Sacred Heart Catholic College from 1995 to 2001.