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Rahul Bamania

Senior Service Designer at Lancashire County Council

Rahul Bamania has extensive experience in leading analysis and design initiatives, implementing Lean Six Sigma principles, and driving strategic targets at Lancashire County Council. Prior to this, they served as a Change & Improvement Manager at boohoo.com, overseeing a portfolio of projects to enhance customer experience and services. At Capita, they worked as a Continuous Improvement & Lean Practitioner, managing process improvement projects and analyzing key performance indicators in contact center operations. Additionally, they held roles at Carphone Warehouse, overseeing continuous improvement projects and deploying BPM platforms. Their career began at Geek Squad as a Covert Operative.

Rahul Bamania completed their GCSE's at Penwortham Priory High from 1995 to 2000. Rahul then pursued an AVCE in Business Studies at Leyland Runshaw College from 2000 to 2002. Subsequently, they obtained a Bachelor of Science (BSc) in Business Information Technology from the University of Central Lancashire from 2002 to 2006. In 2015, they also obtained Lean Six Sigma Green Belt and Yellow Belt certifications.

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