Connie Hibshman

Customer Service Specialist at Penn Medicine Lancaster General Health

Connie Hibshman possesses extensive experience in customer service, human resources, payroll, and office management across multiple healthcare and administrative positions. Currently serving as a Customer Service Specialist at Penn Medicine Lancaster General Health since April 2018, Connie excels in patient scheduling, registration, and insurance verification. Concurrently, roles at Lancaster Care and Rehabilitation Center and Advanced Counseling and Testing Solutions showcase skills in HR processes, payroll management, and office organization. Previous positions include Provider Maintenance at Coresource, where responsibilities involved provider communication and claims processing, and roles at MedAssist and Ephrata Community Hospital focusing on patient eligibility and registration. Connie holds a diploma in Medical Coding and Insurance Specialist from Herzing University and has a background in Accounting from McCann School of Business and Technology.

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