Samantha R.

Sam R. has extensive experience in customer service and client relations, currently serving as a Customer Service Specialist in Behavioral Health Services for Penn Medicine Lancaster General Health since November 2023. Prior to this role, Sam R. worked as a Client Experience Ambassador II at Community Services Group from March 2022 to November 2023, and has held various positions including Patient Care Advocate at Bayview Physicians Group, Eligibility Specialist at Community Action Partnership of Lancaster County, Front Desk Specialist at May-Grant Obstetrics and Gynecology, and Patient Concierge at Smilebuilderz LLC. Additional experience includes roles as a Customer Service Representative at BAGNALL SHAW INSURANCE, Lead Bookseller and Cafe Server at Barnes & Noble, Inc., Sales Associate at Staples, and Sales Floor Team Member at Target. Sam R. holds a Bachelor's degree in English from Hobart and William Smith Colleges, earned between 2010 and 2014.