Cody Heinze has a diverse background in customer service and technical support roles, with experience in various industries including printing, semiconductor, and military. With a strong educational foundation in Information Systems, Cody has excelled in positions such as Director of Customer Service, Customer Service Manager, Technical Support Manager, Software Integration Engineer, and Field Service Engineer. Cody's experience includes managing service operations, support teams, installations, troubleshooting, and maintenance of complex technical systems. Cody also has a military background as a Sonar Technician in the US Navy.
May, 2022 - present
Director Client Management at Microsoft
Sr. Manager | Customer Success at SPS Commerce
Senior Technology Operations Manager, Support Tools & Systems at Etsy
Director, Partner Success at Autodesk
Director, Engineering Success Center at Colorado State University
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