Bianca Umbelino

CRM analyst at Lanistar

Bianca Umbelino's work experience includes roles as a CRM analyst at Lanistar since July 2023 and as an social media analyst at Fruttaly (Atacadista) from April 2022 to January 2023. Prior to that, they worked as a receptionist at Fibra Experts from December 2019 to May 2020. Bianca also served as a hostess at Grupo Fullest, where they were responsible for scheduling and receiving groups of tourists and visitors, handling daily financial closing, managing inventory, and dealing with complicated situations. Additionally, Bianca worked as an intern at Tribunal de Justiça de São Paulo from January 2018 to December 2018, where they were responsible for organizing and processing criminal physical cases, assisting in the preparation of reports for the Ministry of Public, optimizing internal processes, and providing customer service.

Bianca Umbelino has a diverse education history focused on user experience design. In 2021, they attended Alura for a course in UX Design. Bianca then continued their education in 2022 by completing courses in Design UX/UI Avançado at Coderhouse and User Experience Design at Tera. Additionally, Bianca has obtained several certifications related to their field. These certifications include "Digital Product Week '22" from Tera, "Encontro de Mulheres e Carreira em Tecnologia" from WoMakersCode, "HXconf 2022 - Conferência de Human Experience Design" from Design From Human, "3º Seminário UX Design: design system, designOps, cultura e liderança" from UXCO, "Design Thinking: viabilizando soluções" from Alura, "Figma: trabalhando na construção de um Design System" from Alura, "Figma: componentes da interface" from Alura, "Figma: design visual de um site mobile" from Alura, "UX Produto: monitore, mensure e teste o seu projeto" from Alura, "UX Usability: facilite a vida do seu usuário no mobile" from Alura, "Fundamentos de UX: entenda a experiência de usuário" from Alura, and "UX Strategy: divergindo e afunilando ideias" from Alura.

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Timeline

  • CRM analyst

    July, 2023 - present