Verónica Ruiz Martínez

Verónica Ruiz Martínez has a diverse work experience spanning several industries. Verónica is currently employed at Last.app as a Technical Account Manager and CX. Prior to this, they worked at Café del Mar Club Barcelona Port Fòrum as a MICE & Customer Care Manager, where they were responsible for managing the internal commercial team and implementing the annual sales plan. Before that, Verónica worked at Vueling Airlines as a Marketing Product Executive, overseeing advertising and branding in Spain and Italy. Verónica also worked at Grup Travi as a Comercial and Event Coordinator for the catering division, and at Ametros as an Administrative and Customer Service Assistant. Additionally, they have experience in catering and events coordination from their roles at Fusió Catering and as a Receptionist and Reservation Agent at NH Hotel Group. Verónica started their career in customer service at TURTAGRØ 2001 DA.

Verónica Ruiz Martínez has a diverse education history in the fields of marketing, communication, and tourism. In 2003, they enrolled at the Universitat de Girona and completed a Diploma in Tourism, specializing in Tourism, Leisure, and Nature. Following this, in 2010, they pursued a Master's degree in Protocol and Official and Business Communication at the Escuela Internacional de Protocolo.

Continuing to expand their knowledge in marketing, Verónica attended IEBS in 2015 and 2016, where they obtained a Postgraduate degree in Strategic and Operational Marketing. In the same year, they also completed a course in Digital Marketing offered by Google IAB at the Universitat de Barcelona.

In 2021, Verónica enrolled in ESADE and completed a program in Customer Experience Management, further deepening their expertise in marketing and sales.

Additionally, Verónica received two certifications. In 2016, they earned the Marketing Digital certification from Google, which was provided by IAB Spain. Moreover, they obtained a TELC Deutsch A2 certification from telc Language Tests, although the specific dates of accomplishment are not mentioned in the provided information.