Luis Fernando Rosal

Luis Fernando Rosal has had a solid work experience in the customer support field. Luis Fernando started their career in 2015 as a Bilingual Customer Service Representative at Allied Global BPO, where they worked until February 2017. From February 2017 to December 2019, they held a similar role at TELUS International Central America. In April 2020, Luis joined GoTo as an Associate Product Support Representative, providing support until December 2021. Currently, they are working as a Support Specialist at LastPass since January 2022.

Luis Fernando Rosal pursued a Degree in Computing with Commercial Orientation from Liceo Juan Mantovani Z.1, attending from 2014 to 2015. In addition, they have obtained various certifications to enhance their skills, including Customer Oriented, Attention to Details, Interpersonal Skills, and Manage MS and G Suite from Panamerican Business School in May 2022. Furthermore, they completed certifications in Problem Solving- Decision Making, Windows and Mac OS Knowledge, Involúcrate en lo que sucede a tu alrededor: De espectador a protagonista, Cisco CCNA Prep. Cert.: Introducción, Excel para principiantes: Tablas dinámicas (365/2019), Fundamentos de redes (Cisco CCNA), La importancia de las habilidades de vida o soft skills, Mejora tu habilidad de escucha activa, and Cisco CCNA Networking Basics for Beginners: Getting Started from institutions such as LinkedIn and Udemy between 2021 and 2022.