Chelsea Cohee

Chelsea Cohee has a diverse work experience history. Chelsea started their career in 2014 as a Digital Strategy Consultant at Shift Digital and later worked as a Community Manager at Carbon Media Group. In this role, they were responsible for managing various online communities and executing marketing strategies. Chelsea then transitioned to the role of Publisher Relations Manager at Carbon Media Group, where they researched and acquired websites for advertising campaigns.

In 2016, Chelsea joined Marco Polo as a Customer Support Specialist, working remotely to troubleshoot issues for customers. Chelsea also played a key role in maintaining HelpScout inboxes, replying to app store reviews, and contributing to a remote culture.

After two years, they moved on to Bloomscape in 2018 as a Customer Experience Specialist. Here, they provided support and assistance to customers.

Currently, Chelsea works at Later, where they started as a Customer Happiness Specialist in 2019, later transitioning to the role of Training and Enablement Specialist. Currently, they serve as the Support Training Lead, responsible for training support staff and ensuring customer satisfaction.

Chelsea Cohee received their Bachelor of Arts (B.A.) degree in Communication, General from Oakland University in the years 2011 to 2014. Prior to that, they attended Grand Valley State University from 2009 to 2011 and also earned a Bachelor of Arts (B.A.) degree in Communication, General. Additionally, Chelsea obtained a certification in Google AdWords from Google in March 2015.