Jessica Janzen

Jessica Janzen has a diverse work experience spanning multiple industries. Jessica'smost recent role is as a Support Operations Specialist at Later, which they started in March 2022. Prior to this, they worked as an API Specialist - Customer Happiness at Later from May 2021 to March 2022.

Before joining Later, Jessica worked at TAG Hardware as a Customer Service Manager and Sales Support Specialist from September 2020 to March 2021. Jessica also held the position of Customer Service Manager at TAG Hardware from April 2019 to September 2020, and was a Customer Service Specialist from April 2017 to March 2019. In these roles, they supported TAG Hardware's customers and sales team, handling various responsibilities such as answering product-related questions, coordinating trade shows, and facilitating customer product requests.

Jessica gained early work experience through internships at TD, where they worked as a Communications Coordinator from September 2015 to January 2016, and as a Sales & Service Analyst from May 2015 to August 2015.

In 2013, Jessica served as the VP of Human Resources at JDC West OC. Jessica also gained customer service experience as a Customer Service Representative - Summer Scholarship Student at TD from May 2012 to August 2014.

Additionally, Jessica has accounting experience from their co-op role as an Accounting Co-op Student at Field & Company Chartered Accountants LLP, where they worked from January 2014 to April 2014.

Jessica Janzen began their education at Merritt Secondary School, where they completed their secondary education from 2007 to 2011. Afterwards, they attended the University of Victoria and obtained their Bachelor of Commerce (BCom) degree in an undisclosed field of study, graduating in 2016. In the same year, they earned the Hootsuite Certified Professional certification from Hootsuite Media Inc. Furthermore, Jessica expanded their education by attending Adventure Bible School - Capernwray New Zealand for a brief period in 2016. Jessica'seducation journey continued as they pursued a Human Resource Management Certificate from the University of the Fraser Valley from 2019 to 2021, focusing on Human Resources Management and Services.