Sara Lottatori

Sara Lottatori is a highly skilled professional with extensive experience in technical support, project management, and retail management. Currently serving as a Senior Manager in Technical Support at LaunchDarkly, Sara has previously held significant roles including Technical Support Manager at Roll Studio, where responsibilities included end-to-end project management and team oversight. Prior experience includes Senior Web Support Manager at BNP Paribas Real Estate, where Sara directed web support teams and coordinated resource allocation for high-priority cases. Additional roles in the retail sector include Senior General Manager positions at Kusmi Tea and Amanzi Tea, and managerial positions at Whittard of Chelsea and Wasabi. An educational background in English Language and Literature from the University of Bologna complements a solid track record in customer service excellence and team leadership.