Francesco Gardin

Francesco Gardin has a strong background in customer support and technical assistance in the IT software and business service industry. Francesco has experience working with companies such as Launchmetrics, Trueblue, and Nordmatic.

At Launchmetrics, Francesco worked as a Customer Support Manager and Customer Support Specialist. As a Product support specialist for the Spanish, Italian, and Latam markets, they provided assistance and support for the company's launch-to-market software.

Before joining Launchmetrics, Francesco worked at Trueblue as a Front End Customer Service Manager and Customer Service Specialist. Francesco provided technical support and assistance to customers in the Life Science CRM industry, handling incoming inquiries and resolving product issues. Francesco was also responsible for the 2nd level assistance, directly addressing customer service requests from client headquarters.

Francesco's work experience also includes a role as an IT Technician at Nordmatic, where they provided customer service and handled software configuration and installation.

Overall, Francesco has a proven track record of providing excellent customer support, technical assistance, and software expertise in the IT software and business service industry.

Francesco Gardin has a diverse educational background in both the humanities and technical fields. Francesco began their education at the Università degli Studi di Verona, where they earned a Bachelor's degree in Italian Literature from the Faculty of Humanities. This program lasted from 2005 to 2008. Following this, Francesco continued their studies at the same university and completed a Master's degree in the Faculty of Humanities, specializing in the tradition and interpretation of literary texts. This program lasted from 2008 to 2010. Additionally, during their time in Verona, Francesco attended Technical High School 'G. Marconi', where they pursued a degree in Industrial Informatics. Although the field of study for this degree was not specified, it is assumed that it complemented their technical education.

In addition to their formal education, Francesco has obtained several certifications. In 2012, they completed an Intermediate Spanish course at Don Quijote in Madrid. This course lasted for 50 hours and was officially recognized by the Cervantes Institute. Prior to this, in 2012, Francesco also completed a Basic Spanish course at the Passepartout Association in Verona. This course lasted for 40 hours.

Overall, Francesco Gardin has a well-rounded educational background with a focus on Italian literature, the interpretation of literary texts, and technical expertise in industrial informatics. Francesco has also pursued additional certifications to enhance their language skills, particularly in Spanish.