Derek Banks

Derek Banks is an experienced professional currently serving as the Installation and Training Manager at Laundrylux North America since October 2017, where responsibilities include overseeing installation and startup processes for new laundry locations. Prior to this role, Derek worked as a Technical Support Specialist at LG Electronics, providing in-home service for various home appliances and consumer electronics. Derek's career also encompasses a significant tenure at Samsung Electronics from 2003 to 2015, where roles included Consumer Electronics and Appliance Specialist, providing technical support and product information, and Product Support Technician, tasked with creating training materials to reduce call volume. Earlier experience includes a position as a Warehouse Technician at Pepsi Cola Company, where duties involved warehouse setup and inventory control. Derek holds a certification in Electronic and Computer Technology from DeVry College of Technology.