DB

Dominique Bourdeau

Conseiller Principal - Expérience Client (cx) at Laurentian Bank of Canada

Dominique Bourdeau has a diverse work experience in various roles and industries. Their most recent position is as a Conseiller principal - Expérience Client (CX) at Banque Laurentienne, where they lead and support teams in problem-solving, decision-making, and innovation based on user data. Prior to that, Dominique worked as an Associate Manager, Customer Experience Design and Business Strategy at SiaXperience, focusing on understanding client expectations and proactive engagement. They also have experience as a Customer Experience (CX) Strategist at Valtech, a Strategic Director at Libeo, a Producer and Content Strategist at Beauvoir, and a Consulting Director, Entrepreneurial Development at Magog Technopole. Dominique's earlier roles include Marketing Product Manager at BORÉALIS, Strategic Insights Manager at Constellation Brands, Content Producer and Strategist at CRI agence, and Portfolio/Brand Manager at Aliments Ultima - Yoplait.

Dominique Bourdeau's education history is as follows:

From 2003 to 2005, Dominique attended HEC Montréal, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Administration des affaires and marketing.

In 2022, Dominique enrolled at L'inis - L'institut national de l'image et du son for a short-term program in Financement de productions audiovisuelles. This program specialized in Cinématographie et production de films / vidéos.

In 2011, Dominique pursued a Business Intelligence and Category Management Certification (CPCM) from CMKG - Category Management Knowledge Group in Calgary.

In 2010, Dominique studied at UQAM | Université du Québec à Montréal and obtained a Certificat en création littéraire in Lettres.

Between 2007 and 2008, Dominique completed Advanced Training in Project Management - Strategic triangle at L.C.A - Les Consultants Associés.

Links

Previous companies

Valtech logo
Constellation Brands logo
Libéo logo

Timeline

  • Conseiller Principal - Expérience Client (cx)

    June, 2023 - present

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