Krishan Tailor

Krishan Tailor is a seasoned customer experience professional with extensive experience across various roles and industries. Currently, as a Senior Customer Experience Specialist at Lawhive since May 2025, Krishan has focused on enhancing customer journey phases and monitoring satisfaction metrics. Prior experience includes serving as a Customer Experience Specialist at Updraft, where team leadership and onboarding support were pivotal in optimizing customer touchpoints. Krishan's tenure at Starling as a Senior Customer Relations Team Lead involved specialized work in Financial Crime and Anti Money Laundering, alongside managing employee training and improving customer interactions. With earlier roles at Metro Bank and other organizations, Krishan has developed a strong foundation in customer service, sales, and operational excellence, underscored by a Bachelor's Degree in Business Management from London Metropolitan University.