Pratima Arora

Pratima Arora currently serves as the Head of Customer Experience at Lawrbit Global Compliance Network since October 2019, overseeing the B2B customer lifecycle and enhancing client experiences through effective implementations and support. Previously, Pratima held the position of Head of Sales Operations at priintfactory.com, focusing on generating new business opportunities and managing customer relationships. Prior experience includes roles as Sr. Manager Customer Relations at The Muthoot Group and Sr. Manager at EVOK Mega Home Store, where responsibilities included customer management and operational oversight. Pratima also has a strong background in parts planning and operations at HSIL Ltd., customer service management at Faber Heatkraft Industries, and customer relations at Eureka Forbes Ltd. Pratima Arora holds an MBA in Marketing from Indira Gandhi National Open University.