• SAP

  • Michelle Lewis-Miller

Michelle Lewis-Miller

Head Of Digital Experience & Voice Of Customer
at SAP

Michelle Lewis-Miller, MBA, is an accomplished executive with extensive experience in strategy, transformation, and innovation within leading companies. Currently serving as Vice President and Head of Strategy and Transformation at SAP since April 2018, Michelle oversees the strategy and support for a product portfolio while managing change, AI, and machine learning initiatives. Prior roles include Senior Director at SAP, where responsibilities encompassed corporate strategy and operations for product support, and Director, where an innovative bug prioritization model was launched, significantly enhancing service metrics. Previous experience includes managing global customer operations at Expedia and senior project and program management roles. Michelle holds an MBA from the University of Illinois Urbana-Champaign and a BA in English Literature from Northwest University.

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